Vertical platform lifts are one of the most practical solutions we install for people who need to move between levels of a home or business without using stairs. If you’ve been considering one and wondering what the process actually looks like, you’re in the right place. From the initial conversation to the day you use it for the first time, here’s a clear picture of what to expect.
The First Step: Assessment and Planning
Every installation starts with a conversation. We talk through how and where you plan to use the lift, what your space looks like, and what your mobility needs are. For customers in La Crosse, WI, Onalaska, WI, Sparta, WI, and surrounding areas, we’ll often come out to take measurements in person. For folks a bit further out in Rochester, MN, or Winona, MN, we work to make the site visit as efficient as possible so we’re not wasting your time.
During this assessment, we’re looking at things like the rise height (the vertical distance the lift needs to travel), the available footprint at the top and bottom landings, the surface the lift will be mounted to, and whether any existing structure needs to be modified. We’ve been doing this for over 35 years, so we can usually spot potential complications early and talk through the options before any decisions are made.
Choosing the Right Lift
Vertical platform lifts come in different configurations. Some are designed for outdoor use, some for indoor, and some work well in both settings. The platform size, weight capacity, and drive system all matter. We work with trusted manufacturers like Bruno, Harmar, and others, so we can match the right equipment to your specific situation rather than fitting you into whatever happens to be in stock.
We’ll walk you through the options in plain language. No pressure, no rush. Our goal is that you feel confident in whatever you choose.
Permitting and Preparation
Depending on the installation location and local requirements, a permit may be needed before work begins. We handle that process and coordinate with the relevant local authorities, so you don’t have to figure it out yourself. This step can add a little time to the timeline, but it’s important and we manage it as efficiently as we can.
Once permits are in order, we’ll confirm a date for installation and give you a clear sense of what to have ready. Typically this means clear access to the installation area and a dedicated electrical circuit, which a licensed electrician will need to provide if one isn’t already in place. We’ll let you know exactly what’s needed ahead of time.
Installation Day
The installation itself usually takes a few hours, though more complex setups can take longer. Our technicians work carefully and cleanly. They’ll secure the lift to the structure, connect it to power, and run through every function before they leave. Nothing gets signed off until the lift is operating the way it should.
Before we go, we walk you through how to use it safely, including the controls, the safety features, and what to do if something ever doesn’t seem right. We want you (and anyone in your household who might use it) to feel comfortable, not just informed.
After the Install: Service and Peace of Mind
A vertical platform lift is a long-term investment, and we’re here for the long term too. We service and repair the equipment we install, and we’re known for actually showing up when customers need us. One of our customers noted that a technician drove nearly two hours to take care of their equipment, and that’s just the way we approach this work. Whether you’re in La Crosse, WI, Sparta, WI, Onalaska, WI, Winona, MN, Rochester, MN, or somewhere in between, we’re not going to leave you without support.
Regular maintenance keeps your lift running reliably and can catch small issues before they become bigger ones. We’re happy to talk through a service schedule that makes sense for your situation.
If you’re thinking about a vertical platform lift for your home or business, please give us a call or drop us an email with any questions. We’re glad to help you figure out whether it’s the right fit and what the process would look like for your specific space.